Contact: Fire Farm - How to Contact our Customer Service

We are always looking to hear from contractors, designers, and homeowners alike! Whether you have a technical question, want to schedule an in-person visit, or looking to say hello, you can Contact Fire Farm and our Customer Service at any time.

When contacting the Fire Farm about a particular product warranty please have the sales order number close by to help you in the easiest way possible. Contact Fire Farm about particular products, such as Alfresco or Sunfire Grills, Cold Storage, Stone Age Manufactoring products, and Challenger Design Kitchens? Not a problem- we will be happy to answer all technical and design questions. Please fill out the form below for literature and non immediate questions and we will have our product professionals get back to you within 1-3 business days. If you have not received a reply, please give us a call and we will be happy to help!

Empire Distributing

The Fire Farm is a division of Empire Distributing with a focus on training for quoting and selling Empire products as well as answering product installation questions. If you are a current or prospective Empire dealer, or would like to place an order, please email or call Empire at 585.492.2780.

Email Fire Farm

Visit The Farm

Call Fire Farm

Sales & Product Inquiries:

Main Office & Distribution Center:
754 Main Street
Monroe, CT 06468

Give Us A Call

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Trade Shows and Events

Check back soon!

We're working on our schedule of trade shows and events for Fall 2023 and 2024

View Some of Our Products

Stone Age Outdoor Fireplace Kits

Empire Distributing Outdoor Living

Challenger Designs Outdoor Kitchens